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CUSTOMER SERVICE

If you have any questions or concerns, you can Whatsapp us at +91-9067869266 for India or +971-524856754 for Dubai. You can also send us an email at shajagpefumes@gmail.com.

FREQUENTLY ASKED QUESTIONS

  • How Do I Return Or Exchange A Defective Product?
    You can schedule pickup by emailing us at shajagperfumes@gmail.com
  • How Should I Make A Return?
    You can schedule pickup by emailing us at shajagperfumes@gmail.com
  • What Are the Shipping Fees?
    Across the India, Shipping is free
  • Is it possible to get same-day delivery?
    At the moment, there is no option for same-day delivery.
  • Can I Track The Delivery Of My Order?
    After Your order, we provide you a tracking link
  • How long does the delivery take?
    It takes 3 to 7 working days.
  • Should I Be Required To Register Before Placing An Order?
    Yes, in order to place an order, you must first register an account.
  • What Are The Advantages Of Making An Account?
    The process of creating an account only takes a few minutes, and all of your profile information is saved so you never have to enter it again. Additionally, you will be informed about our seasonal promotions, new product launches, and discount offers.
  • What Should I Do If I Can't Access My Account Because I Forgot My Password?
    You can change your password, and we'll email you the link to do so. Additionally, you can contact us by email shajagperfumes@gmail.com
  • Can You Change Or Cancel An Order?
    Yes, you can contact us by email at shajagperfumes@gmail.com or WhatsApp at +971-524856754.
  • Is placing an order over WhatsApp possible?
    You can place an order with us by texting +971-524856754, our official WhatsApp business number.
  • I don't live in the India, but can I order online and have it delivered to a friend who does?
    You can place an order and pay with a credit card. We will deliver your order to the address you provide. If you want assistance, please contact us via WhatsApp at +971-524856754.
  • What Payment Options Are Available?
    You can pay online with UPI, debit or credit card, or you can pay cash at the time of delivery.
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